Rank, not color
A tier’s only meaning is its position: position 0 is the highest tier, and everything else ranks below it in the order you set. There’s no separate color to pick — the UI shades a tier by where it sits on that ranking, so reordering tiers is the whole styling exercise.Setting a tier
Set a tier from the account row, the account page, the bulk action bar, or automatically with a Workflow. Clearing a tier is the same control with an empty value.Tiers feed fit
Tier is one of the inputs to an account’s fit grade. An account on your top tier scores higher for it; deleting a tier clears it off every account that carried it and those accounts are regraded.Managing your tier list
From Settings, create, rename, reorder, or delete tiers. Deleting a tier doesn’t touch the accounts themselves — it clears the reference and reports how many accounts were affected. Reordering re-ranks every tiered account at once. Over the API: List, Create, Get, Update and Delete.Sending a tier to your CRM
A tier is a Clustr rank, not a tag, and it stays one. It can optionally be mapped to one single-select field in your CRM, with each of your tiers matched to one of that field’s options. Set it up under Settings ▸ Tiers, below the tier list, or from the Tier column’s gear on the Accounts table. Both open the same editor, and only admins can save it. Pick the direction:
There is no “both ways” for tier: one side owns the value.
A tier you leave as “Not in your CRM” is skipped rather than cleared, and so is
an account with no tier. Two tiers cannot share one option, because reading it
back could not tell them apart.
Per provider: HubSpot, including the built-in
Ideal customer profile tier field; Salesforce;
Attio.