Skip to main content
Once Slack is connected, you decide what the Clustr app may do in each channel of your Slack workspace. There are two separate permissions:
  • Read: when someone mentions Clustr in the channel, Clustr may use the channel’s recent messages (or the thread’s) to understand the question.
  • Post: workflows, competitor reports and other deliveries may post to the channel.
Each channel gets one of four settings: Admins change them in the app under Integrations > Slack, or with the MCP tools below. Everyone in the workspace can see them.

The default

Every channel without its own setting follows the default. A newly connected workspace starts with read_write, so Clustr may read and post everywhere, and new channels created later follow the default too. To keep Clustr out of most channels, set the default to none (or read) and give only the channels you want their own setting.

Posting is also switched on or off for the whole workspace

Allow channel posting is a single switch for the whole workspace. While it is off, Clustr posts to no channel at all, whatever each channel’s setting says. Direct messages to people are not affected.

What changes when a channel cannot be read

If someone mentions Clustr in a channel set to write or none, Clustr still answers, but only from the message that mentions it. It does not look at the rest of the conversation in that channel. Direct messages with Clustr are always read: they are a conversation with Clustr itself.

What changes when a channel cannot be posted to

A workflow or report that targets a channel set to read or none does not post there, and nothing is sent to that channel until you change its setting.

Adding Clustr to a channel

To read a channel, the Clustr app has to be in it. Posting does not need that.
  • Public channels: add Clustr from the channel list in Integrations > Slack, or give the channel read access: Clustr joins a public channel on its own when you open it for reading.
  • Private channels: Clustr cannot add itself. Open the channel in Slack and type /invite @Clustr (use your Clustr app’s name if it differs), then refresh the channel list.
Only channels Clustr can see are listed: every public channel, and the private channels it has been invited to.

If you used the allowed channels list before

Workspaces that had limited posting to a list of channels keep exactly the same behavior: the default became read, and each channel on the list became read_write.

Using MCP

update_slack_channel_access takes default_channel_access and a channel_access object from channel id to setting:
channel_access replaces every channel’s own setting at once: send each channel that should differ from the default. Channels you leave out follow the default. An unknown setting is refused and nothing is saved.
Changes reach every part of Clustr within a few minutes.